Terms & Conditions

Acceptance and scope

By placing an order, you agree to these Terms & Conditions and our linked Return, Shipping, Payment, Privacy and Cookie Policies, subject to mandatory consumer protections.

Product descriptions

We aim to provide accurate camera specifications, compatibility details, photographs and pricing. Screen displays may vary. We may correct obvious errors, subject to applicable law.

Orders and payments

An order is processed after payment confirmation. We may contact you if a product becomes unavailable or if information requires correction; your legal rights remain unaffected.

Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy. Any estimated times are subject to carrier and customs conditions and do not remove mandatory rights for late or failed delivery.

Returns and cancellations

Our Return & Refund Policy explains voluntary 30-day returns. The original packaging and original condition requirement applies to voluntary change-of-mind refunds, without limiting statutory remedies for defective or misdescribed products.

Product use and warranty

Please follow manufacturer safety, charging, storage and operating instructions. Any manufacturer warranty is additional to, and does not replace, rights provided by consumer law.

Liability

Nothing in these terms excludes liability or rights that cannot legally be excluded. Any limitations apply only to the extent permitted by law.

Intellectual property

Website content, photography, designs and branding owned or licensed by PocketFrame may not be reused without permission, except as permitted by law.

Complaints

Send complaints to info@getpocketframe.com with your order number and relevant details. We aim to respond within five business days.

Contact

For questions, contact PocketFrame at info@getpocketframe.com.